Frequently Asked Questions
How can I be sure it's quality?
Each Lucquedey piece is meticulously designed, made in France, and made from materials selected for their fit, feel and durability.
No concessions are made, neither on the cut nor on the detail.
The garment speaks for itself and keeps its promises over time.
Will it last over time?
Yes. The material doesn't lose its shape. The seams are reinforced. The embroidery doesn't crumble. These clothes were designed to last, not be replaced.
What if the cut doesn't suit me?
The cut is fitted, but designed to allow for ease. Please note that returns are possible within 14 days.
Is it really made in France?
Yes. Not “designed in France” or “finished in France.” Each piece is made in our French workshops.
Why choose LUCQUEDEY over another house?
Lucquedey wasn't designed to please everyone. Our house is for those who choose with discernment.
What if I want to order another one later?
You won't be able to. Each production is unique. What's worth wearing never lasts long.
How do I know if I am one of those for whom this garment is made?
If you're wondering, you're already close. These clothes aren't for everyone. They're for those who no longer need convincing.
How to care for the garment?
We advise you to read the care labels carefully and treat each piece with the utmost respect.
Can I get a refund if I change my mind?
Yes. If the item has not been worn, it can be returned to us in its original condition and under the same conditions as it was sent. You will be refunded within 14 days.
How long will it take to receive my order?
Parts are shipped within 48 hours from France. The delivery time depends on your delivery location. You will be informed at each stage. The average delivery time is 3 business days after order confirmation.
Is the payment secure?
Of course. All transactions are encrypted and protected. Discretion applies to your data, too.
Do I have to pay extra delivery charges if I live outside the EU?
Depending on the country of delivery, duties or taxes may be applied by local customs.
Lucquedey Paris is not responsible for these fees. We encourage you to inquire before ordering.